Sub-theme 03: (SWG) Professional service organizations and knowledge-intensive work
Convenors:
Celeste P.M. Wilderom, University of Twente, The Netherlands
Hüseyin Leblebici, University of Illinois, Champaign-Urbana, USA
Session I: Thursday, July 02, 09:00 to 10:30, E2-3-301
Understanding the interrelationships among the Professions, PSFs , and the Professionals
Chair: Céleste P.M. Wilderom
Ian Kirkpatrick
reconnecting professional occupations and professional organizations
Stephanie Birkner and Jost Sieweke
Unrelated research isles or a discipline with many faces? An analysis of the state of the art in consulting research
Sébastien Gand, Jean-Claude Sardas, Annika Schilling and Andreas Werr
Professional identities at stake in strategic change: On the formation of professional selves in changing PSFs
Session II: Thursday, July 02, 11:00 to 12:30, E2-3-301
Language of Management and Control in Professional Service Firms
Chair: Huseyin Leblebici
Steering and knowledge work: A comprehensible paradox
Who do they think they are? On being a 'non-professional' in a professional service firm
Financialization as a strategy of workplace control in professional services firms
Session III: Thursday, July 02, 14:00 to 15:30, E2-3-301
Organizational capabilities and the innovation process in Knowledge Intensive Firms
Chair: Céleste P.M. Wilderom
Jos Benders, Claudia Groß and Robert-Jan van den Berg
From market sensing to new practice development in PSFs: The role of information processing and organizational capabilities
Knowledge markets in consulting: A practice based research agenda for the industry’s critical innovation process
Arne Lindseth Bygdås and Bjørn Haugstad
Idea work and types of activity systems in professonal service firms
Heedful interrelating in professional service firm teams
Session IV: Friday, July 03, 09:00 to 10:30, E2-3-301
Management and Governance of knowledge production process
Chair: Huseyin Leblebici
Building a general framework for professional service production
A self-organizing theory of professional service production: The case of management consulting
Stefan Güldenberg, Antoinette Weibel and Ingo Bildstein
A Contingency View on Knowledge Governance in Knowledge-intensive Work Environments
Managing across national boundaries: The case of 'global' projects in professional service firms
Session V: Friday, July 03, 11:00 to 12:30, E2-3-301
The role of status, expertise, and legitimacy in managing professionals
Chair: Céleste P.M. Wilderom
Marja Gastelaars
Creating spaces for personalized repertoires: Relating to professionalism, organizational involvement and situated action
Middle management and distributed leadership in expert organizations
Uwe Wilkesmann and Alfredo Virgillito
The impact of professional status differences on knowledge transfer in hospitals
Session VI: Saturday, July 04, 09:00 to 10:30, E2-3-301
Evolution of Professional Norms and Value Orientations in Knowledge Intensive Work
Chair: Huseyin Leblebici
The individualisation of ethics in the UK consulting industry
'Puzzle', 'Ribbon', or 'Gold'? Knowledge commercialisation and changing work orientations of academic professionals
Alexander Styhre, Jonas Roth and Leena Wikmalm
Caught in the strange loop: Peer-to-peer positioning in a consulting firm
Making the right choice: An empirical study of agency selection consultants and their roles as principals and agents
Session VII: Saturday, July 04, 11:00 to 12:30, E2-3-301
Managing Conflict and Commitment in Knowledge Intensive Organizations
Chair: Céleste P.M. Wilderom
Heterogeneous research groups: Managing diversity and conflict to improve performance
Juani Swart
Managing multiple forms of commitment in professional service firms
Consultants of temporary work agencies as professionals in tension: A preliminary approach
Gabriele Cioccarelli and Claudia Dossena
IT and organizational changes within professional organizations