Sub-theme 38: Leading and Organizing Transitions to Public-Sector Co-creation: The (Im)Perfect Strategy?
Call for Papers
This sub-theme aims to explore and assess the strategic management efforts of public organizations to transform themselves
from ‘bureaucratic authorities’ and ‘service providers’ into ‘arenas for co-creation’ (Osborne, 2010; Brandsen et al., 2018).
Co-creation is defined as the collaborative effort of two or more public and private actors to identify and define common
problems and develop, implement and evaluate new and creative solutions that break with common wisdoms and established practices
while contributing to public value (Torfing et al., 2019). This sub-theme interrogates such efforts at more inclusive, co-creative
models of decision-making and solution-generation within public organizations. It draws on broad literatures of strategic
management (Ferlie & Ongaro, 2015), new public governance (Newman, 2001; Osborne, 2010) and public value management (Crosby
et al. 2017; Van Wart, 2013) to improve our understanding of the transition to co-creation in policy fields such as climate
change, social policy, health services, and cultural policy.
The required transformation of the public sector
involves constructing new organizational designs such as digital and physical platforms for collaborative governance as well
as new roles and mentalities for public and private actors (Ansell & Gash, 2017). This transformation relies on a broad
set of discursive, institutional and political drivers, including growing recognition of NPM’s failures to deliver on its
promises (Hood & Dixon, 2013), vertical and horizontal dispersion of power, and politicians’ and managers’ increasing
awareness that they need to interact more with relevant and affected actors to improve public organizations’ responsiveness
and citizens’ democratic ownership.
Exploiting these drivers demands skilful strategic management and leadership
and the development of a distributed, horizontal and integrative leadership capacity amongst politicians, public managers,
professionals and active citizens (Bolden, 2011; Crosby et al., 2017; Van Wart, 2013). It may be vital to strike the right
balance between strategy that is insufficiently directional to disrupt established practices; and strategy so directional
that it seems adverse to collaborative co-creative efforts. One wonders what strategic management approaches best suit transitions
to co-creation (Ferlie & Ongaro, 2015).
The sub-theme also requires attention to the pitfalls to co-creation.
Some argue that it favours citizens and groups best able to participate in demanding, time-consuming deliberative processes
(Newman, 2001). Could co-creation thus entrench, not resolve, inequality? Others highlight processes of supposed co-creation
that in fact co-opt participants into more-or-less predetermined plans and processes (Meilvang et al., 2018). What strategic
management could prevent ‘arenas for co-creation’ from such a fate?
We welcome theoretical and empirical
papers focusing on:
Transformation of the overall strategic efforts of public organizations aiming to spur the transition to co-creation with citizens and other stakeholders (Ferlie & Ongaro, 2015);
Transformation of political leadership and organizational management towards ‘distributed’ (Bolden, 2011) ‘horizontal’ (Van Wart, 2013) and ‘integrative’ (Crosby et al. 2017) models and practices;
Formation of platforms (digital and/or physical) that facilitate temporary, problem-focussed arenas for co-creation and provide necessary resources, infrastructures and direction (Ansell & Gash, 2017);
Transformation of the role perceptions and practices of the participating public and private organizational actors (Torfing, 2016), professionals (Van Gestel et al., 2019), and their impact.
References
- Ansell, C., & Gash, A. (2017): “Collaborative platforms as a governance strategy.” Journal of Public Administration Research and Theory, 28 (1), 16–32.
- Bolden, R. (2011): “Distributed leadership in organizations: A review of theory and research.” International Journal of Management Reviews, 13 (3), 251–269.
- Brandsen, T., Verschuere, B., & Steen, T. (2018): Co-Production and Co-Creation: Engaging Citizens in Public Services. London: Routledge.
- Crosby, B.C., ‘t Hart, P., & Torfing, J. (2017): “Public value creation through collaborative innovation.” Public Management Review, 19 (5), 655–669.
- Ferlie, E., & Ongaro, E. (2015): Strategic Management in Public Services Organizations: Concepts, Schools and Contemporary Issues. London: Routledge.
- Hood, C., & Dixon, R. (2013): “A model of cost-cutting in government? The great management revolution in UK Central Government reconsidered.” Public Administration, 91 (1), 114–134.
- Meilvang, M.L., Carlsen, H.B., & Blok, A. (2018): ”Methods of engagement: On civic participation formats as composition devices in urban planning.” European Journal of Cultural and Political Sociology, 5 (1–2), 12–41.
- Newman, J. (2001): Modernizing Governance: New Labour, Policy and Society. London: SAGE Publications.
- Osborne, S.P. (2010): The New Public Governance? Emerging Perspectives on the Theory and Practice of Public Governance. London: Routledge.
- Torfing, J. (2016): Collaborative Innovation in the Public Sector. Washington, D.C.: Georgetown University Press.
- Torfing, J., Sørensen, E., & Røiseland, A. (2019): “Transforming the public sector into an arena for co-creation: Barriers, drivers, benefits, and ways forward.” Administration & Society, 51 (5), 795–825.
- Van Gestel, N., Kuiper, M., & Hendrikx, W. (2019): “Changed roles and strategies of professionals in the (co)production of public services.” Administrative Sciences, 9 (3), 59.
- Van Wart, M. (2013): “Lessons from leadership theory and the contemporary challenges of leaders.” Public Administration Review, 73 (4), 553–565.