Sub-theme 61: Problems or Solutions? Emerging Technology, Equity & Inclusion at Work

Convenors:
Lindsey D. Cameron, University of Pennsylvania, USA
Pamela J. Hinds, Stanford University, USA
Elisa Mattarelli, University of Modena and Reggio Emilia, Italy, & San Jose State University, USA
Session I: Thursday, July 06, 09:00 to 10:30, Ingegneria – I – 1_M
AI and Work: Towards More Inclusive Practices
Chair: Lindsey D. Cameron, Pamela Hinds, Elisa Mattarelli
Ksenia Keplinger and Marina Chugunova
Algorithm-based human resources screening: A problem or a solution?
Discussant(s): Sumita Raghuram
Jodie Koh and Hatim Rahman
Provisional Occupational Settlements: Understanding How Occupations Overcome Tensions in the Design and Development of Artificial Intelligence Technologies
Discussant(s): Karen Bilsland
The session will start with opening remarks and introductions
Session II: Thursday, July 06, 11:00 to 12:30, Ingegneria – I – 1_M
Technology for Social Good
Chair: Lindsey D. Cameron
Claus D. Jacobs, Magdalena Waeber and Emamdeen Fohim
On the technologization of social quality – A literature review of the embedding of technology in client relations
Discussant(s): Melissa Sexton
Lino Kessel and Juan Camilo Giraldo Mora
Context, technology, and organisational outcomes of digital payment inclusion in Mexico
Discussant(s): Valerio Iannucci
Brandon M. Lepine, Nelson Phillips and Nelson Phillips
What makes an algoactivist?: Exploring the dynamics of worker participation in algorithmic subversion within traditional organizational structures
Discussant(s): Maira Ezerins
Session III: Thursday, July 06, 14:00 to 15:30, Ingegneria – I – 1_M
Neurodiversity and Technology
Chair: Pamela Hinds
Maira E. Ezerins, Lauren Simon, Christopher Rosen, Lauren Simon, Lauren Simon, Christopher Rosen and Christopher Rosen
Autism and job interviews: An intersectional analysis of technological accommodation preferences
Discussant(s): Hong Yu Liu
Martina Lippi
When in/exclusion works online: A sociomaterial exploration of neurodiverse employees’ experience of enterprise social media
Discussant(s): Cyrille Grumbach
The session will end with a general discussion of 7 papers presented on the first day (by Keplinger and Chugunova, Koh and Raman, Jacobs et al., Kessel and Mora, Lepine and Phillips, Ezerins et al., and Lippi)
Session IV: Friday, July 07, 09:00 to 10:30, Ingegneria – I – 1_M
Platforms, Equity, and Inclusion
Chair: Elisa Mattarelli
Lindsey D. Cameron, Bobbi Thomason and Nicholas Occhiuto
The platform is not neutral: How algorithmic management shifts across borders, A multi-national comparative ethnography of the ride-hailing industry
Discussant(s): Jodie Koh
Cyrille Grumbach, Chan Hyung Park, Yash Shrestha, Georg von Krogh, Chan Hyung Park and Georg von Krogh
Search Strategy for Innovation in Unexplored Problem Spaces: Field Evidence from a Crowdsourcing Contest
Discussant(s): Ksenia Keplinger
Stella Kyratzi, Corentin Curchod , Michelle R. O'Toole and Corentin Curchod
Technology in digital platforms: Beneficial to whom, and with what costs? A systematic review of the literature and future research agenda
Discussant(s): Christoph Lutz
Session V: Friday, July 07, 11:00 to 12:30, Ingegneria – I – 1_M
Materiality, Technology & Inclusion
Chair: Pamela Hinds
Sandra Bogaers, Koen Van Laer and Patrizia Zanoni
Economic exploitation through the interplay between otherness and digital control: A case study of an ethnically diverse logistics company
Discussant(s): Juan Camilo Giraldo-Mora
Andrew K. Schnackenberg
Artificial entrapment: Human dependence on artifacts with advanced forms of conjoined agency
Discussant(s): Alessandra Lazazzara
Melissa M. Sexton, Anastasia Sergeeva and Anastasia V. Sergeeva
Robots uncaged: A case study of restaurant robotics
Discussant(s): Martina Lippi
Session VI: Friday, July 07, 14:00 to 15:30, Ingegneria – I – 1_M
Digitization, Inclusion and Equity
Chair: Lindsey Cameron
Karen Bilsland, Edward Blissitt and Andrew Starkey
Drilling deeper: Toward a relational perspective on worker experiences of digital transformational change within a traditional oil and gas services firm
Discussant(s): Brandon Lepine
Alessandra Lazazzara, Stefano Za, Andri Georgiadou and Stefano Za
Toward inclusive algorithmic decision-making? A taxonomy framework on the effect of AI on workplace diversity and inclusion
Discussant(s): Prithwiraj Choudhury
The session will end with a general discussion of 8 papers presented on the second day (by Cameron et al., Grumbach et al., Kyratzi et al., Bogaers et al., Schnackenberg, Sexton and Sergeeva, Bilsland et al., Lazazzara et al.)
Session VII: Saturday, July 08, 09:00 to 10:30, Ingegneria – I – 1_M
Emerging Technology, Occupations & Expertise
Chair: Elisa Mattarelli
Valerio Iannucci and Michel Anteby
The rise of neo- and counter-experts: Towards a new ecology of expertise
Discussant(s): Chan Hyung Park
Hong Yu Liu, Dimitra Petrakaki and Krystallia Moysidou
Employed by the crowd: Challenges and opportunities for artists
Discussant(s): Stella Kyratzi
Christoph Lutz, Gemma Newlands and Gemma Newlands
External perceptions of the digital economy: Occupational social value and occupational prestige
Discussant(s): Claus Jacobs
Session VIII: Saturday, July 08, 11:00 to 12:30, Ingegneria – I – 1_M
Remote Work and Inclusion
Chair: Lindsey D. Cameron, Pamela Hinds, Elisa Mattarelli
Charles Ayoubi, Prithwiraj Choudhury, Sujin Jang and Victoria Sevcenko
Office at offsite: How temporary colocation shapes communication in fully-remote organizations
Discussant(s): Michel Anteby
Sumita Raghuram, N. Sharon Hill and N. Sharon Hill
Gender Differences in the Job Performance of Remote Workers and the Contingent Roles of Supervisory Bias and Technology Properties
Discussant(s): Sandra Bogaers
The session will end with a general discussion of 5 papers presented on the third day (by Iannucci and Anteby, Liu et al., Lutz and Newlands, Choudhury et al., Raghuram and Hill)