Sub-theme 49: Managing Public Sector Reforms: Dealing with the Struggle between Internal Challenges and External Consultancy

Convenors:
Andrea Tomo, University of Naples Federico II, Italy
Carl Yngfalk, Stockholm University, Sweden
Manuela Barreca, Università della Svizzera italiana, Switzerland
Session I: Thursday, July 06, 09:00 to 10:30, Magistero – Centrale – 0_SX 17
The Dark Side of Consulting
Chair: Andrea Tomo
Carl Yngfalk and Anna Fyrberg Yngfalk
Learning (not) to let go: de-responsibilization, identity work and institutional maintenance work in public sector marketization
Andrew Sturdy, Ian Kirkpatrick, Gianluca Veronesi and Antonio Blanco-Oliver
The relative (in)efficiency of external private sector management consultancy expertise in the public sector?
Susanna Alexius and Janet Vähämäki
Certainty for sale? From quick fix to proper organization proxies – A historic exposé on the role of external experts in development aid 1960s–2020s
Session II: Thursday, July 06, 11:00 to 12:30, Magistero – Centrale – 0_SX 17
Agile and Hybrid Work
Chair: Manuela Barreca
Hedva Vinarski Peretz and Aviv Kidron
Work and organization engagement among public and private sector employees within the hybrid work model reform
Giuseppe Modarelli, Lucio Todisco, Christian Rainero and Gianluigi Mangia
Legacy of Covid-19: A way to imagine and re-invent public sector overcoming internal challenges by smart working
Davide Giacomini, Rocco Palumbo and Giacomo Carli
Boosting the smart working transition in the public sector: unveiling the role of digital readiness
Andrea Rey, Lucio Todisco and Federica Langella
Environmental sustainability and collective well-being: The effects of smart working in the Italian public context
Session III: Thursday, July 06, 14:00 to 15:30, Magistero – Centrale – 0_SX 17
Reforms and Innovation
Chair: Carl Yngfalk
Grégory Jemine and Margaux Blaise
Linking organizations as external translators of public reforms: The case of a new remuneration policy in the Belgian healthcare sector
Karianne Stray and Kerstin Jacobsson
Normative impregnation: Managing discretion by storytelling in street-level bureaucracies
Valerio Giampaola, Gabriella Piscopo, Teresa Anna Rita Gentile, Nicola Capolupo and Paola Adinolfi
Change management for the common good. The Italian justice system reform in the era of the National Recovery Plan
Dave Kiwi
A cavalier approach to the rules: Using the grey area to innovate in public sector
Session IV: Friday, July 07, 09:00 to 10:30, Magistero – Centrale – 0_SX 17
Digital Transformation
Chair: Manuela Barreca
Francesca Di Virgilio, Francesco Capalbo, Emanuele Doronzo, Sara Kullafi and Roberta Ocone
A bibliometric analysis of digitalization in public sector and human resources management studies. What happened to the trial court organization?
Mohammed Chergui Darif
Exploring the similarities and differences between various terminologies for the smart city: A case study of smart city projects in France
Alessia Berni, Andrea Tomo, Aizhan Tursunbayeva, Mario Pezzillo Iacono and Gilda Antonelli
Towards an agile public sector: Reinventing the public administration by designing human-centred and sustainable organizational models, HRM practices and work(places)
Federica Langella
Digital transformation and change processes in the public sector: Smart cities and big data management to support citizens
Session V: Friday, July 07, 11:00 to 12:30, Magistero – Centrale – 0_SX 17
Human Resource Management and Knowledge Management
Chair: Andrea Tomo
Chandrasekhar Bhuvanagiri, Sainath Srikant Karthik Bhuvanagiri and Amitabh Deo Kodwani
Knowledge sharing by internal trainers – Role of motivation and personality: An empirical investigation in a public sector organization
Davide Giacomini, Caterina Muzzi and Giacomo Carli
Job crafting and job satisfaction in the Italian local governments
Mario Pezzillo Iacono, Paolo Canonico, Ernesto de Nito, Marcello Martinez and Vincenza Esposito
Managing public sector change: The role of knowledge broker in knowledge translation processes
Nicola Capolupo, Alessandra Ricciardelli, Paola Adinolfi, Gianluigi Mangia and Francesco Manfredi
The relational side of organizational legacy: An antidote for role power – Insights from Italy
Session VI: Friday, July 07, 14:00 to 15:30, Magistero – Centrale – 0_SX 17
Consulting and Knowledge
Chair: Carl Yngfalk
Michelle Westermann-Behaylo and Harry J. Van Buren III
Institutionalizing human rights due diligence practices: The role of consultants in knowledge development and diffusion
Christian T. Lystbaek and Ole Friis
Co-creating the meaning of co-creation
Concetta Lucia Cristofaro, Rocco Reina, Sabrina Bonomi, Walter Vesperi, Marzia Ventura and Anna Maria Melina
Counseling as a knowledge transfer tool in public organizations
Luigi Mosca, Francesco Di Maddaloni, Armando Castro, Jacqueline Glass and Riccardo Vecchiato
Investigating the counterproductive effects of shared governance structures on value creation. The case of mandated collaborations in megaprojects
Session VII: Saturday, July 08, 09:00 to 10:30, Magistero – Centrale – 0_SX 17
Competing Logics
Chair: Carl Yngfalk
Marta Ingaggiati, Giovanni Barbato, Marco Guerci and Renato Ruffini
The use of paradox theory in public administration: A systematic literature review
Anna Uster, Hedva Vinarski Peretz and Evrim Tan
CEOs' managerial and policy autonomy among municipally owned corporations
Ole Jacob Thomassen, Trond Loyning, Cathrine Seierstad, Annett Arntzen, Karianne Stray and Cathrine Seierstad
The influence of the logics bureaucracy, market and psychology in public welfare organizations
Kristin Undheim and Raissa Pershina
Serious play: Coping with competing logics in public bureaucracies
Session VIII: Saturday, July 08, 11:00 to 12:30, Magistero – Centrale – 0_SX 17
Institutional Logics and Change
Chair: Manuela Barreca
Anna Prisco and Lucio Todisco
The experience of remote working in the public sector: The public employees' acceptance of digital platforms during the pandemic
Aleksandr Grigoryan, Knar Khachatryan and Ludovic Dibiaggio
Multidimensional expertise of public officials in Armenia: Does it support institutional change?
Paulo Abdala, Luciana Pazini Papi and Guilherme Dornelas Camara
Building a new structure for a municipality administration from below: The case of Nova Santa Rita (Brazil)