Sub-theme 16: Bridging the Space between Us: Exploring Connection and Disconnection in Workplace Relationships
Call for Papers
Our aim in this sub-theme is to explore how organizations facilitate (or inhibit) workers from building meaningful connections
with each other in their workplaces. In doing so we hope to reveal how workers (dis)connections impact their lived experience
of work, their wellbeing, their relationship with their organization and their performance and contributions within it.
People’s wellbeing is contingent on their ability to meaningfully bridge the physical and psychological “space
between” (Josselson, 1996) themselves and others (Salter Ainsworth et al., 1978; Bowlby, 1982). Historically, the importance
of meaningful relationships was only considered relevant in people’s personal lives, and the study of relationships was deemed
outside the scope of organizational theorizing. More recently, however, the realization that the relationships people build
in their work lives have a material impact on their wellbeing and a host of other organizationally relevant outcomes has led
to an explosion of research on this topic (Dutton & Heaphy, 2003; Ramarajan & Reid, 2020; Olekalns et al., 2020; Petriglieri
& Obodaru, 2019, Philips et al., 2009; Parker et al., 2013).
Workers who have meaningful relationships
with each other benefit from increased wellbeing (Methot et al., 2021; Mogilner et al., 2018), a greater sense of belonging
at work (Livne-Tarandach & Jazaieri, 2021), increased perceptions of work meaningfulness (Dutton & Ragins, 2007) and
are better at overcoming job-related stressors (O’Neill & Rothbard, 2017) than workers without these connections. Moreover,
when employees have strong connections with each other their organizations benefit from their higher performance and organizational
commitment (Boyd & Nowell, 2014; Methot et al., 2016).
Despite meaningful workplace relationships bringing
benefits to workers and their organizations, their presence is not guaranteed. In fact, insidious disconnections between workers
now seem more the norm than productive heathy connections. Workplace loneliness has reached epidemic levels (Murthy, 2017;
Petriglieri & Sheprow, 2021), as have levels of stress and burnout, all of which can be buffered by relationships (Kahn
et al., 2018). The transition to hybrid and remote working has made it more difficult for workers to forge connections with
each other (Schinoff et al., 2020), and the polarization of society and workplaces has made these disconnections contentious
leading to toxic working environments that harm wellbeing (Petriglieri, 2020). For the increasing number of people who work
outside of traditional organizations in the gig economy building meaningful relationships with others can be particularly
problematic (Caza et al., 2022; Petriglieri et al., 2019).
While some people attempt to foster close friendships
with each other at work (Rothbard et al., 2022), these connections, when exclusive, can have unintended consequences such
as the exclusion of others, the propagation of homophily based relationships and thus inequalities in organizations (Pillemer
& Rothbard, 2018). Indeed, recent research highlights the complex nature of relationships at work, showing how work relationships
can be mixed or ambivalent in nature (Methot et al., 2017; Melwani & Rothman, 2022). Although this research has significantly
advanced our understanding, it has also revealed gaps in our knowledge. These gaps include: how organizations can promote
the building of meaningful connections among diverse populations of workers, how individual workers can overcome moments of
disconnection and the negative impact of these, how workers forge meaningful connections despite or even due to changes in
technology and geographical proximity, and how workers relationships morph over time.
In keeping with the
colloquium theme of “Creativity that goes a long way”, we are interested in exploring how meaningful connections can be built
between workers that lead to creative benefits both the workers themselves, their colleagues, their organization, and their
clients. We are also interested in the dark side of workplace relationships, in how disconnections occur and perpetuate, and
how connections can be exclusionary and detrimental. Our interests in this area are wide-ranging, but a few areas that could
be of particular relevance to furthering current theorizing are:
(1) How, when, and why
meaningful connections develop between workers?
How do workers multiple identities shape their relationships and connections and vice-versa?
What organizational contexts/forces keep connections thin or instrumental or exchange oriented rather than thick and solidaristic?
How do individual worker’s intrapsychic worlds impact their ability or willingness to forge and break connections with others?
(2)
How does the nature of connections impact the organizational good life?
When are certain types of connections harmful or helpful for workers’ well-being?
What organizational outcomes are most impacted by dyadic relationships?
How do connections forge or undermine collective identification processes in organizations?
(3)
What shapes the trajectory and valence of (dis)connections over time?
How do connections enable workers to break free from or entrap them in existing organizational norms and pressures?
How do organizations reinforce patterns of (dis)connections and how can these patterns shift?
How do societal narratives and trends shape (dis)connections at work and how can these be molded?
(4) How does the new world of work influence
the ways in which, motivations to and possibilities workers to (dis)connect with each other?
How can workers build meaningful attachments with each other in a virtual world?
How do independent workers build meaningful work connections absent co-workers?
How can workers connections overcome the forces of polarization in their workplaces?
We organized a similar sub-theme at the 2023 EGOS conference in Cagliari which received
a record number of submissions of which we unfortunately could not accept all. If this sub-theme also receives many submissions,
we will give priority to:
high-quality empirical papers – from
authors who commit to attending the full 2.5 days (= 7 sessions à 90 minutes) of the sub-theme.
We look forward to receiving your submission!
References
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