Sub-theme 29: Values and Emotions as Animating Forces in Social Symbolic Work [-> hybrid]
Call for Papers
The centrality of purposefulness across the various types of “work” proliferating in the organizational literature invites
special attention to values and emotions work as animating forces behind all manner of purposefulness. In this sub-theme,
we seek to extend our understanding and creativity of how emotions and values work figure in the nexus of social-symbolic
work underpinning the construction of organizational life. The social-symbolic
work perspective (SSW; cf. Lawrence & Phillips, 2019) integrates the burgeoning, but increasingly
fragmented research in the organizational literature on “work”, by attending to how diverse forms of work are interconnected
within and across three broader classes of SSW: self work, organization work, and institutional work. This suggests that as
an integrative framework, the SSW could be particularly useful for engaging in creativity that goes a long way with “how organizations,
their context, and the selves that inhabit them are purposefully constructed, how this happens, and the contributions of this
activity to the ongoing construction of the social world” (Lawrence & Phillips, 2019: 49).
The SSW refers
broadly to the actor’s purposeful, reflexive efforts to manipulate aspects of their social contexts, including the social-symbolic
objects (SSOs) that animate organizational life. In organizations, examples of SSOs include strategies,
governance structures, policies, technologies, beliefs, assumptions, values and members’ emotions, roles, identities, and
careers.
The existing research on values and emotions work suggests not only that neither type of work sits
solely in one of these three broad categories, but also that they may be distinct as mechanisms that connect and combine self,
organization, and institutional work. Thus, they offer the opportunity to address important questions as to how self, organization,
and institutional work are empirically connected and how actors combine these types of work in their efforts to construct
organizational and social life.
In the existing literature, some scholars have implicitly characterized values
as social symbolic objects. For example, the cognitive beliefs associated with institutional work (Kraatz et al., 1957/1983),
or the emotion-laden conceptions of the desirable which deal intrinsically with issues of cognition and “feelings” (Marini,
2000: 2828), are akin to social symbolic objects. Others have highlighted the dynamic and processual nature of values work
(Askeland et al., 2020; Gehman et al., 2013; Kraatz et al., 2020; Vaccaro & Palazzo, 2015; Wright et al., 2017), which
points towards the procedural and material sides of the work done on social symbolic objects.
At the same
time, there has been increasing attention to the role of emotions and emotional work in institutional processes (Creed et
al., 2014; Creed et al., 2020a; Hochschild, 1979; Rafaeli & Sutton, 1987). Emotions appear in this sub-theme of literature
as integral to social life, as the “glue binding people together” (Zietsma et al., 2019), and as central to the “embodied
world of concerns” that animates people’s participation in institutional processes (Creed et al., 2020b). But emotions can
also necessarily be understood as the product of social construction processes that implicate values, beliefs, norms, and
intentions.
In this sub-theme, we hope to further the existing literature on values and emotions work by
asking how values and emotions work are creatively implicated jointly in the construction of institutional contexts, organizations,
and the selves that inhabit them, how they connect these classes of work, and how they figure in the construction of purposefulness.
Without limiting the scope of questions, we hope to see submissions that address such questions as:
How do values and emotions play a creative role in creating the purposefulness common to all types of SSW?
How are values and emotions work implicated in each of the broad classes of SSW, self-work, organizational work and institutional work and how do they connect or span those classes?
How do actors deploy values and emotions work in strategies that focus on specific classes of SSW, e.g., institutional work?
How do actors align or integrate values and emotions work with social symbolic work targeting specific social symbolic objects, e.g., strategies, policies, or norms?
How do emotions and values work play a role in sequencing, aligning, and integrating or other strategies for combining self, organization or institutional?
When does values work collide with emotional work or the other way around?
What are the roles, uses and misuses of values and emotions in SSW involving the valorizing or demonization of contentious SSO?
What is the role of the material in values and emotions work?
We invite colleagues to contribute to this endeavour through conceptual papers, empirical studies, and methodological reflections.
References
- Askeland, H., Espedal, G., Løvaas, B.J., & Sirris, S. (2020): “Understanding Values Work in Organisations and Leadership.” In: H. Askeland, G. Espedal, B.J. Løvaas, & S. Sirris (eds.): Understanding Values Work. Institutional Perspectives in Organizations and Leadership. Cham, Switzerland: Palgrave Macmillan, 1–12.
- Creed, W.E.D., Hudson, B.A., Okhuysen, G.A., & Smith-Crowe, K. (2014): “Swimming in a sea of shame: Incorporating emotion into explanations of institutional reproduction and change.” Academy of Management Review, 39 (3), 275–301.
- Creed, W.E.D., Hudson, B.A., Okhuysen, G.A., & Smith-Crowe, K. (2020a): “A Place in the World: Vulnerability, Wellbeing, and the Ubiquitous Evaluation That Animates Participation in Institutional Processes.” Academy of Management Review, 47 (3), 358–381.
- Creed, W.E.D., Taylor, S.S., & Hudson, B.A. (2020b): “Institutional aesthetics: Embodied ways of encountering, evaluating, and enacting institutions.” Organization Studies, 41 (3), 415–435.
- Gehman, J., Trevino, L.K., & Garud, R. (2013): “Values work: A process study of the emergence and performance of organizational values practices.” Academy of Management Journal, 56 (1), 84–112.
- Hochschild, A.R. (1979): “Emotion work, feeling rules, and social structure.” American Journal of Sociology, 85 (3), 551–575.
- Kraatz, M.S., Flores, R., & Chandler, D. (2020): “The Value of Values for Institutional Analysis.” Academy of Management Annals, 14 (2), 474-512.
- Lawrence, T.B., & Phillips, N. (2019): Constructing Organizational Life. How Social-Symbolic Work Shapes Selves, Organizations, and Institutions. Oxford, UK: Oxford University Press.
- Marini, M.M. (2000): “Social values and norms.” In: E.F. Borgatta & R.J.V. Montgomery (eds.): Encyclopedia of Sociology, Vol. 1. New York: Macimillian References, 2828–2840.
- Rafaeli, A., & Sutton, R.I. (1987): “Expression of emotion as part of the work role.” Academy of Management Review, 12 (1), 23–37.
- Selznick, P. (1957/1983): Leadership in Administration. A Sociological Interpretation. Berkeley, CA: University of California Press.
- Vaccaro, A., & Palazzo, G. (2015): “Values against violence: Institutional change in societies dominated by organized crime.” Academy of Management Journal, 58 (4), 1075–1101.
- Wright, A.L., Zammuto, R.F., & Liesch, P.W. (2017): “Maintaining the values of a profession: Institutional work and moral emotions in the emergency department.” Academy of Management Journal, 60 (1), 200–237.
- Zietsma, C., Toubiana, M., Voronov, M., & Roberts, A. (2019): Emotions in Organization Theory. Cambridge, UK: Cambridge University Press.