Sub-theme 29: Values and Emotions as Animating Forces in Social Symbolic Work [-> hybrid]

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Convenors:
Gry Espedal
VID Specialized University, Norway
Tim Edwards
Cardiff University, United Kingdom
Marta Struminska-Kutra
VID Specialized University, Norway

Call for Papers


The centrality of purposefulness across the various types of “work” proliferating in the organizational literature invites special attention to values and emotions work as animating forces behind all manner of purposefulness. In this sub-theme, we seek to extend our understanding and creativity of how emotions and values work figure in the nexus of social-symbolic work underpinning the construction of organizational life. The social-symbolic work perspective (SSW; cf. Lawrence & Phillips, 2019) integrates the burgeoning, but increasingly fragmented research in the organizational literature on “work”, by attending to how diverse forms of work are interconnected within and across three broader classes of SSW: self work, organization work, and institutional work. This suggests that as an integrative framework, the SSW could be particularly useful for engaging in creativity that goes a long way with “how organizations, their context, and the selves that inhabit them are purposefully constructed, how this happens, and the contributions of this activity to the ongoing construction of the social world” (Lawrence & Phillips, 2019: 49).
 
The SSW refers broadly to the actor’s purposeful, reflexive efforts to manipulate aspects of their social contexts, including the social-symbolic objects (SSOs) that animate organizational life. In organizations, examples of SSOs include strategies, governance structures, policies, technologies, beliefs, assumptions, values and members’ emotions, roles, identities, and careers.
 
The existing research on values and emotions work suggests not only that neither type of work sits solely in one of these three broad categories, but also that they may be distinct as mechanisms that connect and combine self, organization, and institutional work. Thus, they offer the opportunity to address important questions as to how self, organization, and institutional work are empirically connected and how actors combine these types of work in their efforts to construct organizational and social life.
 
In the existing literature, some scholars have implicitly characterized values as social symbolic objects. For example, the cognitive beliefs associated with institutional work (Kraatz et al., 1957/1983), or the emotion-laden conceptions of the desirable which deal intrinsically with issues of cognition and “feelings” (Marini, 2000: 2828), are akin to social symbolic objects. Others have highlighted the dynamic and processual nature of values work (Askeland et al., 2020; Gehman et al., 2013; Kraatz et al., 2020; Vaccaro & Palazzo, 2015; Wright et al., 2017), which points towards the procedural and material sides of the work done on social symbolic objects.
 
At the same time, there has been increasing attention to the role of emotions and emotional work in institutional processes (Creed et al., 2014; Creed et al., 2020a; Hochschild, 1979; Rafaeli & Sutton, 1987). Emotions appear in this sub-theme of literature as integral to social life, as the “glue binding people together” (Zietsma et al., 2019), and as central to the “embodied world of concerns” that animates people’s participation in institutional processes (Creed et al., 2020b). But emotions can also necessarily be understood as the product of social construction processes that implicate values, beliefs, norms, and intentions.
 
In this sub-theme, we hope to further the existing literature on values and emotions work by asking how values and emotions work are creatively implicated jointly in the construction of institutional contexts, organizations, and the selves that inhabit them, how they connect these classes of work, and how they figure in the construction of purposefulness.
 
Without limiting the scope of questions, we hope to see submissions that address such questions as:

  • How do values and emotions play a creative role in creating the purposefulness common to all types of SSW?

  • How are values and emotions work implicated in each of the broad classes of SSW, self-work, organizational work and institutional work and how do they connect or span those classes?

  • How do actors deploy values and emotions work in strategies that focus on specific classes of SSW, e.g., institutional work?

  • How do actors align or integrate values and emotions work with social symbolic work targeting specific social symbolic objects, e.g., strategies, policies, or norms?

  • How do emotions and values work play a role in sequencing, aligning, and integrating or other strategies for combining self, organization or institutional?

  • When does values work collide with emotional work or the other way around?

  • What are the roles, uses and misuses of values and emotions in SSW involving the valorizing or demonization of contentious SSO?

  • What is the role of the material in values and emotions work?

  • We invite colleagues to contribute to this endeavour through conceptual papers, empirical studies, and methodological reflections.

 


References


  • Askeland, H., Espedal, G., Løvaas, B.J., & Sirris, S. (2020): “Understanding Values Work in Organisations and Leadership.” In: H. Askeland, G. Espedal, B.J. Løvaas, & S. Sirris (eds.): Understanding Values Work. Institutional Perspectives in Organizations and Leadership. Cham, Switzerland: Palgrave Macmillan, 1–12.
  • Creed, W.E.D., Hudson, B.A., Okhuysen, G.A., & Smith-Crowe, K. (2014): “Swimming in a sea of shame: Incorporating emotion into explanations of institutional reproduction and change.” Academy of Management Review, 39 (3), 275–301.
  • Creed, W.E.D., Hudson, B.A., Okhuysen, G.A., & Smith-Crowe, K. (2020a): “A Place in the World: Vulnerability, Wellbeing, and the Ubiquitous Evaluation That Animates Participation in Institutional Processes.” Academy of Management Review, 47 (3), 358–381.
  • Creed, W.E.D., Taylor, S.S., & Hudson, B.A. (2020b): “Institutional aesthetics: Embodied ways of encountering, evaluating, and enacting institutions.” Organization Studies, 41 (3), 415–435.
  • Gehman, J., Trevino, L.K., & Garud, R. (2013): “Values work: A process study of the emergence and performance of organizational values practices.” Academy of Management Journal, 56 (1), 84–112.
  • Hochschild, A.R. (1979): “Emotion work, feeling rules, and social structure.” American Journal of Sociology, 85 (3), 551–575.
  • Kraatz, M.S., Flores, R., & Chandler, D. (2020): “The Value of Values for Institutional Analysis.” Academy of Management Annals, 14 (2), 474-512.
  • Lawrence, T.B., & Phillips, N. (2019): Constructing Organizational Life. How Social-Symbolic Work Shapes Selves, Organizations, and Institutions. Oxford, UK: Oxford University Press.
  • Marini, M.M. (2000): “Social values and norms.” In: E.F. Borgatta & R.J.V. Montgomery (eds.): Encyclopedia of Sociology, Vol. 1. New York: Macimillian References, 2828–2840.
  • Rafaeli, A., & Sutton, R.I. (1987): “Expression of emotion as part of the work role.” Academy of Management Review, 12 (1), 23–37.
  • Selznick, P. (1957/1983): Leadership in Administration. A Sociological Interpretation. Berkeley, CA: University of California Press.
  • Vaccaro, A., & Palazzo, G. (2015): “Values against violence: Institutional change in societies dominated by organized crime.” Academy of Management Journal, 58 (4), 1075–1101.
  • Wright, A.L., Zammuto, R.F., & Liesch, P.W. (2017): “Maintaining the values of a profession: Institutional work and moral emotions in the emergency department.” Academy of Management Journal, 60 (1), 200–237.
  • Zietsma, C., Toubiana, M., Voronov, M., & Roberts, A. (2019): Emotions in Organization Theory. Cambridge, UK: Cambridge University Press.
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Gry Espedal is an Associate Professor at VID Specialized University in Oslo, Norway. She has published articles on a national and international level on institutionalizing of values work, the emergence of institutional logics, and the connection between stories, practice, values, and emotions. Gry is the editor and author of several books within fields such as understanding values work, researching values, and value-based leadership.
Tim Edwards is Professor of Organisational and Innovation Analysis at Cardiff Business School, Cardiff University, United Kingdom. He conducts research that explores innovation in the context of institutional change and reflexivity that has explored the relationship between agency and structure using the lens of critical realism. Tim has published in international journals such as ‘Organization Studies’, ‘Organization’, ‘Journal of Business Venturing’, ‘Journal of Management Inquiry’, ‘Journal of Business Ethics’, and ‘Management Learning’, among others. His current research interests include social innovation understood through community science.
Marta Struminska-Kutra is a Professor at VID Specialized University in Oslo, Norway, and at Kozminski University in Warsaw, Poland. She conducts research in social and sustainable innovation, collaborative governance, institutional change, and organizational learning in public administration. Marta has published in journals like ‘Organization’, ‘Business Strategy’, and ‘Environment and Local Government Studies’. Her book “Democratizing Public Management. Towards Practice-based Theory” was published by Palgrave Macmillan in 2018.
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