Sub-theme 37: Creativity, Innovation, and Digital Transformation in the Public Sector: A Crossroads between Internal Human Resource Management and External Sources of Knowledge
Convenors:
Andrea Tomo, University of Naples Federico II, Italy
Manuela Barreca, Università della Svizzera Italiana, Switzerland
Manuel Castriotta, University of Cagliari, Italy
Session I: Thursday, July 03, 09:00 to 10:30, Communication Building-CN 2106
Institutional Logics and Change
Chair: Andrea Tomo
Paulina Ekendahl and Izabelle Bäckström
A critical discourse analysis of change management processes at a Swedish government authority
Lucio Todisco, Gianluigi Mangia, Paolo Canonico and Andrea Tomo
Foreseeing the future: Anticipatory governance in response to public administration’s technological and managerial challenges
Vikash Sinha and Arpine Maghakyan
Navigating institutional complexity: Digitalisation experts and public sector accounting reforms in Armenia
Sabrina A. Gottschalk, Luigi Mosca and Francesco Di Maddaloni
Navigating Turbulence. Managing complaints in Megaprojects
Session II: Thursday, July 03, 11:00 to 12:30, Communication Building-CN 2106
HRM Practices
Chair: Manuela Barreca
Sari Mansour
Signaling organizational attractiveness and fostering job crafting behaviors in the public sector through empowerment HRM
practices and psychosocial safety climate
Dima Mohanna and Sari Mansour
Understanding the relationship between accountants’ perception of innovation job requirement and expected positive performance
outcomes: The role of job crafting and personal innovativeness
Danila Scarozza, Alessandro Benzia, Giovanni Anastasi, Isabella Bonacci and Maria Menshikova
Innovation and digitalization in recruitment processes: The Italian public sector case
Davide Giacomini, Giacomo Carli, Lisa Grandi , Laura Rocca and Davide Tonoli
Social media and public employees: Investigating work practices, working conditions, and proactive behaviours
Session III: Friday, July 04, 09:00 to 10:30, Communication Building-CN 2106
Digital Transformation
Chair: Manuel Castriotta
Lorenzo Mercurio and Alessandra Ricciardelli
The impact of digital transformation on the role of public healthcare professionals
Paris Chrysos and Nektaria Pachni
Exploring digital transformation in public universities through the lenses of the Communities of Practice: A case study
Ghaith Adel Shamayleh and Ilham Bensouna
Conceptualizing Digital Transformation in the Public Sector
Antonio La Sala and Barbara Quacquarelli
Bridging simplification and digital transformation: a Lean-Lewinian pathway for Public Administration
Session IV: Friday, July 04, 11:00 to 12:30, Communication Building-CN 2106
Innovation and Technologies
Chair: Manuela Barreca
Izabelle Bäckström, Caterina Manfrini and Caroline Ekelund
A mapping study of Employee-Driven Innovation (EDI): Suggesting future avenues of research
Hanieh Mohammadi
The architecture of innovation: Enabling spontaneity through structural serendipity
Michela Arnaboldi and Alessandro Francesco Sinatra
Agile in public organizations: Back to the past?
Session V: Friday, July 04, 14:00 to 15:30, Communication Building-CN 2106
Workplace Well-Being and Work-Life Balance
Chair: Andrea Tomo
Vincenza Esposito, Vincenza Esposito, Paolo Canonico and Andrea Tomo
Performance measurement in the public sector: Between resistance and innovative ways. A case study in the Italian healthcare
system
Filippo Ferrarini, Giacomo Carli and Davide Giacomini
Autonomy, individual well-being, and innovative work behavior in the public sector. Investigating the paradoxical effects
of emotional exhaustion
Jolanta Jaškienė, Elise Marescaux and Mamta Bhatt
The well-being of academics: combining personal strategies and organizational practices
Session VI: Saturday, July 05, 09:00 to 10:30, Communication Building-CN 2106
Social Media and AI
Chair: Manuel Castriotta
Julee Minniti, S. Amy Sommer and Matthew Bloom
Leading health system transformation with Artificial Intelligence
Davide de Gennaro, Ludovica Del Barone, Filomena Riemma and Filomena Buonocore
Artificial Intelligence in HRM: Opportunities and challenges in Italian PA
Session VII: Saturday, July 05, 11:00 to 12:30, Communication Building-CN 2106
Creative Wrap-up
Chair: Andrea Tomo, Manuel Castriotta & Manuela Barreca
Andrea Tomo, Aizhan Tursunbayeva, Alessia Berni, Gianluigi Mangia and Luigi Moschera
Unveiling the pillars of digital transformation in the public sector: A literature mapping on agile forms of work, underlying
technologies and related HRM practices