Sub-theme 03: (SWG) Professional Service Organizations and Knowledge-Intensive Work
Convenors:
Celeste P.M. Wilderom, Twente University, The Netherlands
Hüseyin Leblebici, University of Illinois at Urbana-Champaign, USA
Juani Swart, University of Bath, UK
Session I: Thursday, July 04, 09:00 to 10:30, Decelles, 3rd floor, Section Sud, Saint-Hyacinthe
Leadership & Commitment in PSF
Chair: Celeste P.M. Wilderom
Johan Alvehus and Laura Empson
The autonomous follower? On leadership in professional service organizations
Nicholas Kinnie, Juani Swart, Yvonne van Rossenberg and Zeynep Yalabik
Profiles of liminality: Commitment conflict in professional service firms
Isaac Waisberg
Professional habit and its sociological implications
Session II: Thursday, July 04, 11:00 to 12:30, Decelles, 3rd floor, Section Sud, Saint-Hyacinthe
Alternative Governance Forms in PSF
Chair: Juani Swart
Sébastien Gand, Lucie Noury and Jean-Claude Sardas
On the existence and sustainabillity of organizational alternatives to the dominant PSF model: Crisis and change in a democratic
consulting firm
Joseph Lampel, Ajay Bhalla and Pushkar P. Jha
Employee owned versus non-employee owned business: Does governance confer resilience?
Uwe Wilkesmann
Transformational governance of knowledge intensive work – The case of intrinsic academic teaching motivation
Session III: Thursday, July 04, 16:00 to 17:30, Decelles, 3rd floor, Section Sud, Saint-Hyacinthe
Gender, Class & Representation in Professional Work
Chair: Hüseyin Leblebici
Louise Ashley and Laura Empson
Understanding social exclusion and the 'war for talent' in the UK's elite professional service firms
Anca Metiu and Otilia Obodaru
Geeks and freaks: How women in the free and open source software community experience and deal with double bind situations
Katharina Chudzikowski and Angelika Schmidt
Representation of academic professionals: Managing boundaries and forging common grounds
Session IV: Friday, July 05, 09:00 to 10:30, Decelles, 3rd floor, Section Sud, Saint-Hyacinthe
Nature of Management and Control in PSF
Chair: Celeste P.M. Wilderom
Sébastian Stenger
Struggles for reputation: Interdependencies, regulation and control of workers in a knowledge intensive firm
Laura Empson and Anna Jonsson
Cult(ures) of collegiality and control: Elite professional service firms as collaborative communities
Love Börjeson and Jan Löwstedt
Debates, dilemmas and facts: Changing practice and meta-practice in a professional service firm
Session V: Friday, July 05, 14:00 to 15:30, Decelles, 3rd floor, Section Sud, Saint-Hyacinthe
Knowledge Sharing & Learning in Professional Settings
Chair: Juani Swart
Tatiana Andreeva and Anastasia Sergeeva
Knowledge sharing research: Bringing context back in
Maximiliane Wilkesmann
Influencing factors on hiding and sharing ignorance in hospitals
Uta Wilkens, Ksenia Mänz and Thomas Süße
Integrating production and services for product-service systems in the engineering sector – The challenge of servitization
from an organizational learning perspective
Session VI: Saturday, July 06, 09:00 to 10:30
- Parallel Stream -
Parallel Stream A: Managing Innovation & Change in PSF - Room: Decelles, 3rd floor, Section Sud, Saint-Hyacinthe
Chair: Celeste P.M. Wilderom
Americo Cicchetti, Valentina Iacopino and Daniele Mascia
Adopting medical technologies in organizations: The impact of professional networks and social capital on the alignment of
individual perceptions
Even Nerskogen
Effective leadership behaviors during planned organizational change in professional hospital organizations
Parallel Stream B: Client Relations & Value Creation - Room: Decelles, 3rd floor, Section Sud, Victoriaville
Chair: Hüseyin Leblebici
Alaric Bourgoin and Jean-François Harvey
Situated learning in new environments: The rise in competence of management consultants
Jeffrey W. Treem
How organizations communicate expertise without experts: Exploring practices in communication service organizations
Wendy Dubbeld and Willem Burggraaf
Do line managers think knowledge transfer and application adds to consultants’ value?
Carole Lalonde and Chloé Adler
An exploratory study on consultants' roles in their helping relationship with managers experiencing change in the healthcare
sector
Session VII: Saturday, July 06, 11:00 to 12:30
- Parallel Stream -
Parallel Stream A: Organizational Forms, Survival and Growth of PSF - Room: Decelles, 3rd floor, Section Sud, Saint-Hyacinthe
Chair: Juani Swart
Nina Shah and Joseph Mahoney
The endogenous process of growth in large law firms
Brian King, Legoux Renaud and Fredette Marc
Structure and survival of venture capital firms
Kajari Mukherjee
Organizational arrangements in various categories of professional service organizations (PSOs) in Information (I) space
Parallel Stream B: Collaboration across Professional Boundaries - Room: Decelles, 3rd floor, Section Sud, Victoriaville
Chair: Hüseyin Leblebici
Alice Lam
Knowledge brokering between academic and practitioner communities: Academics as artists and artists as academics
Silke Bucher, Samia Chreim, Ann Langley and Trish Reay
Contestation about collaboration: Discursive boundary work among professional groups