Sub-theme 06: (SWG) Organizing the Public Sector: Illusions or Design?!

Christine Teelken, VU University of Amsterdam, The Netherlands
Haldor Byrkjeflot, University of Bergen, Norway
Heidi Houlberg Salomonsen, Aalborg University, Denmark
Session I: Thursday, July 05, 09:00 to 10:30, C-350 – Aalto School of Economics
Innovation in the Public Sector
Chair: Christine Teelken, Haldor Byrkjeflot and Heidi Houlberg Salomonsen
Eveliina Saari, Mikko Lehtonen and Marja Toivonen
The critical encounter of policy-innovation and employee-driven innovation in municipal services
Discussant(s)Discussant(s): Susanne Boch Waldorff
Susanne Waldorff, Lone Søderkvist Kristensen and Betina Vind Ebbesen
Innovation and governance approaches in the public sector – New challenges?
Discussant(s)Discussant(s): Eveliina Saari
Marja-Liisa Niinikoski
Delivering public services through self-services? A user-driven approach to public management
Discussant(s)Discussant(s): Heidi Houlberg Salomonsen
Session II: Thursday, July 05, 11:00 to 12:30, C-350 – Aalto School of Economics
ICT in the Public Sector (1)
Chair: Heidi Houlberg Salomonsen
Dimitra Petrakaki
The shifting location of accountability in the public sector: From bureaucratic to electronic governing
Discussant(s)Discussant(s): Christine Teelken
Christine Teelken and Frank den Hond
Autonomy and auditing amongst academics, how does performance measurement affect the perceived quality of teaching and research? A longitudinal study in three countries
Discussant(s)Discussant(s): Dimitra Petrakaki
Alessandro Hinna, Danila Scarozza, Stefano Scravaglieri and Marta Trotta
May ICT play a major role in public sector reforms?
Discussant(s)Discussant(s): Eleanor Murray
Session III: Thursday, July 05, 14:00 to 15:30, C-350 – Aalto School of Economics
ICT in the Public Sector (2)
Chair: Christine Teelken
Eleanor Murray, Alison Holmes, Charles Vincent and Ewan Ferlie
The recruitment of ICT to design a web-based Foucauldian surveillance mechanism: Disciplinary accountability or democratic transparency?
Discussant(s)Discussant(s): Stefano Scravaglieri
Søren Skaarup
Designing for citizens – The importance of competencies and relational aspects in the choice of service channel in the citizen-authority interface
Discussant(s)Discussant(s): Carla M. Bonina
Carla M. Bonina
Technologies are more than tools: Searching for public values within discourses of e-government and public sector reforms
Discussant(s)Discussant(s): Søren Skaarup
Session IV: Friday, July 06, 09:00 to 10:30, C-350 – Aalto School of Economics
Organizational Change and Medical Management
Chair: Haldor Byrkjeflot
Ian Kirkpatrick
Willing but unable to lead: Developing medical managers in a UK hospital trust
Discussant(s)Discussant(s): Louise Fitzgerald
Aoife M. McDermott, Nicolette van Gestel, Mary A. Keating and Louise Fitzgerald
Designed but defective? Evidence from Ireland; the Netherlands and the UK on establishing collaborative service relationships within hospitals
Discussant(s)Discussant(s): Ian Kirkpatrick
Jean-Louis Denis, Louise-Hélène Trottier, Corinne Grenier, Nassera Touati and Pascale Lehoux
The design of emergence in complex system, the role of knowledge-based networks in practice-based innovations
Discussant(s)Discussant(s): Federica Morandi
Federica Morandi, Daniele Mascia and Americo Cicchetti
Hospital restructuring and physician response to change: Openness to experience and aspects of change interact in predicting job satisfaction
Discussant(s)Discussant(s): Jean-Louis Denis
Session V: Friday, July 06, 11:00 to 12:30, C-350 – Aalto School of Economics
Accountability and New Professionalism
Chair: Nicolette van Gestel
Haldor Byrkjeflot, Simon Neby, Karsten Vrangbæk and Paola Mattei
Changes in accountability regimes in welfare states. Hospital governance in Denmark, Norway and England
Discussant(s)Discussant(s): Ingo Bode
Ingo Bode
Competing logics and logics of competition. Making sense of 'market accountability' in the German hospital sector
Discussant(s)Discussant(s): Haldor Byrkjeflot
Mirko Noordegraaf
Redesigning professional work. New forms of professionalism in public service provision
Discussant(s)Discussant(s): Jennifer Gale
Session VI: Saturday, July 07, 09:00 to 10:30, C-350 – Aalto School of Economics
Leadership, Identities and Performance
Chair: Louise Fitzgerald
Jennifer Gale
The impact of new public management on the role of the senior probation officer: An analysis of identity within the changing labour process
Discussant(s)Discussant(s): Mirko Noordegraaf
Gary Schwarz, Qing Miao, Gary Schwarz and Lin Xu
Servant leadership, organizational commitment, and trust of public sector employees in China
Discussant(s)Discussant(s): Davide Christian Orazi
Nicola Bellè, Davide Orazi and Alex Turrini
Investigating the link between public sector leadership and civil servants' performance
Discussant(s)Discussant(s): Gary Schwarz
Session VII: Saturday, July 07, 11:00 to 12:30, C-350 – Aalto School of Economics
Communication and Reform
Chair: Christine Teelken, Haldor Byrkjeflot and Heidi Houlberg Salomonsen
Vilma Luoma-aho
Change?! Stakeholder expectations in the public sector
Discussant(s)Discussant(s): Eric Breit
Tone Alm Andreassen, Eric Breit, Knut Fossestøl and Lars Klemsdal
Revisiting the organizational implications of public sector reform
Discussant(s)Discussant(s): Vilma Luoma-aho