Sub-theme 19: Collaboration and the (Ir)Rationalities of Decision-making in a Digital Landscape
Call for Papers
While the world has grown familiar with digital ecosystems as a platform for future growth, little is known still about
the ways firms reshape – proactively or reactively – in response to the requirements of the emergent digital ecosystems (Cennamo
& Santaló, 2019; Shipilov & Gawer, 2019). New technology influences the way in which decision are being made, within
and between organizations, and allow for broader inclusiveness in the decision-making process. However, with the rise of digital
technologies, new demands and challenges have emerged that require the attention of practitioners and scholars alike. For
example, thanks to the new possibilities for organizational supervision and control by means of digital technologies, hierarchical
structures are being abandoned in favour of flat structures with a wider span of control for senior and middle management
(Ahmadi et al., 2017). At the same time, employees at lower levels of the organization are now empowered to interact and collaborate
beyond the boundaries of the formal hierarchy (Aalbers et al., 2016). These interactions increasingly draw on digital enabled
interaction channels, thereby challenging the traditional boundaries of the firm and the established modes of organizational
governance (Shipilov & Gawer, 2019). As new technology enabled business models and ecosystems emerge, increasingly, corporate
decision making incorporates decision making procedures that draw on technology enabled interfaces, easily crossing the boundaries
of the firm. As an outcome, the changing digital landscape – technically – allows for an inclusive society if organizations
open up for such inclusive forms of collaboration.
This sub-theme pivots around the question how digital
technologies influence systems, practices and processes for inclusive decision making within and across organizations, exploring
the (ir)rationalities of decision making in a digital landscape as organizations experiment with new ways of organizing (Calabretta
et al., 2017). Notably, at the individual or team levels within firms, such digital ecosystem dynamics have been associated
with positive and negative outcomes: on the one hand digital transformation brings ample opportunities for collaboration,
knowledge creation and innovation, which in turn are frequently considered as principle drivers behind firms reinventing themselves,
reshaping the growth aspiring firm (Aalbers, 2020; Dattée et al., 2018). On the other hand, information overload and dehumanization
of the firm processes may hamper employees’ ability to achieve the positive results (Järvi et al., 2018). How organizational
structure (and restructuring) can help to balance these positive and negative consequences of digital technologies at lower
levels of the organization is yet to be understood.
Our current understanding of how firms reshape their
decision-making process as part of their changing digital ecosystems is limited by the lack of a strong theoretical base to
understand the implications of digital technology on extant theories and knowledge of organization restructuring as part of
a digitally enabled environment. Little is known how new digital advancements allow for decision making that opens an organization
up to an inclusive society. This proposed sub-theme seeks to shine new light on the challenges and opportunities posed by
digital driven business ecosystem collaboration as firms collaboratively reinvent their decision-making processes. Our main
objective is to further develop the theoretical foundations of collaborative, digitalization-driven business ecosystems and
organizational structures that enable collaborative decision making in this context. It intends to bring together research
on antecedents, processes and consequences associated with the (ir)rationalities of decision making in a digital landscape
as firms are part of a broader, digitally enabled, network of stakeholders (Bednarek et al., 2017; Drummond 1998; Knight &
Paroutis, 2017; Smith, 2014). We welcome diverse theoretical and methodological approaches targeting single or multiple organizational
levels, addressing the dynamics We invite refreshing scholarly discourse on what constitutes collaborative decision making
in the context of a changing digital landscape, including its antecedents and the formal and informal relationships that underpin
or define its outcomes (Sloan & Oliver, 2013; Spagnoletti et al. 2015).
At the firm level there is a
need for a better understanding of the opportunities and challenges that come with the ever-evolving technologies constituting
the firms’ digital business model. How formal and informal, temporal or long lasting intra firm relations matter in dealing
with inclusive decision making in a digital era is yet to be explored, as are the consequences for effective resource allocation
and ownership (Alexy et al., 2018; Järvi et al., 2018). At the ecosystem level we encourage papers aiming to advance our understanding
of how newcomers and incumbents transition into a collaborative decision making process, enabled – or constrained instead
– by advancing digital technologies (Flanagin & Waldeck 2004; Stadtler & van Wassenhove, 2016). We pay particular
attention to the strategy-structure interplay. We strive to provide a platform to stimulate dialogue and debate on inclusive
decision making within digital ecosystems.
With this sub-theme, firstly, we strive for a dedicated collection
of scholarly work that advances our theoretical and practical understanding of the implications of digital technology in relation
to collaborative decision making, within and between firms. The scope encompasses both scholarly work that examines the collaborative
mechanisms and antecedents within and across the boundaries of the firm as they (are forced to) reshape themselves. We therefore
invite refreshing scholarly discourse on what constitutes collaborative activity in the context of a changing digital landscape
(what it is and/or what it means), including its antecedents and the formal and informal relationships that
underpin and/or define its outcomes, thereby offering advances in theory. Meanwhile, we expect critical evaluations of some
of the ‘consequences’ and implications for practice. We are also seeking empirical studies that illuminate the subject and
provide evidence and evocation for theory-building or theory-challenging.
Papers considered for this sub-theme
can be conceptual, theoretical or empirical in nature. While qualitative research may be most appropriate for supporting new
theoretical directions and critical perspectives, quantitative research is also welcome, as long as it addresses new questions
and contributes to the conceptual conversation in straightforward (accessible) language.
References
- Aalbers, R. (2020): “Rewiring the intrafirm network under downsizing: The role of tie loss on discretionary tie formation.” Long Range Planning, 53 (3), Article 101858.
- Ahmadi, S., Khanagha, S., Berchicci, L., & Jansen, J.J. (2017): “Are managers motivated to explore in the face of a new technological change? The role of regulatory focus, fit, and complexity of decision‐making.” Journal of Management Studies, 54 (2), 209–237.
- Bednarek, R., Paroutis, S., & Sillince, J. (2017): “Transcendence through rhetorical practices: Responding to paradox in the science sector.” Organization Studies, 38 (1), 77–101.
- Cennamo, C., & Santaló, J. (2019): “Generativity tension and value creation in platform ecosystems.” Organization Science, 30 (3), 617–641.
- Calabretta, G., Gemser, G., & Wijnberg, N.M. (2017): “The interplay between intuition and rationality in strategic decision making: A paradox perspective.” Organization Studies, 38 (3–4), 365–401.
- Dattée, B., Alexy, O., & Autio, E. (2018): “Maneuvering in poor visibility: How firms play the ecosystem game when uncertainty is high.” Academy of Management Journal, 61 (2), 466–498.
- Drummond, H. (1998): “Is escalation always irrational?” Organization Studies, 19 (6), 911–929.
- Flanagin, A.J., & Waldeck, J.H. (2004): “Technology use and organizational newcomer socialization.” The Journal of Business Communication, 41 (2), 137–165.
- Järvi, K., Almpanopoulou, A., & Ritala, P. (2018): Organization of knowledge ecosystems: Prefigurative and partial forms.” Research Policy, 47 (8), 1523–1537.
- Knight, E., & Paroutis, S. (2017): Becoming salient: The TMT leader’s role in shaping the interpretive context of paradoxical tensions.” Organization Studies, 38 (3–4), 403–432.
- Shipilov, A., & Gawer, A. (2019): “Integrating research on inter-organizational networks and ecosystems.” Academy of Management Annals, 14 (1), 92–121.
- Smith, W. . (2014): “Dynamic decision making: A model of senior leaders managing strategic paradoxes.” Academy of Management Journal, 57 (6), 1592–1623.
- Sloan, P., & Oliver, D. (2013): “Building trust in multi-stakeholder partnerships: Critical emotional incidents and practices of engagement.” Organization Studies, 34 (12), 1835–1868.
- Spagnoletti, P., Resca, A., & Lee, G. (2015): “A design theory for digital platforms supporting online communities: a multiple case study.” Journal of Information Technology, 30 (4), 364–380.
- Stadtler, L., & Van Wassenhove, L.N. (2016): “Coopetition as a paradox: Integrative approaches in a multi-company, cross-sector partnership.” Organization Studies, 37 (5), 655–685.