Sub-theme 75: The New Faces and Interfaces of Digital Platforms

Georg Reischauer, WU – Vienna University of Economics and Business & Johannes Kepler University Linz, Austria
Stefan Haefliger, City, University of London, United Kingdom
Ivanka Visnjic, ESADE Business School, Spain
Session I: Thursday, July 06, 09:00 to 10:30, Magistero – Aggiunto – 1_6A
Platforms & Institutions
Chair: Georg Reischauer
Jonatan Pinkse, Yiwen Sun and Mercedes Bleda
Global digital platforms’ non-market strategies in response to institutional pressure
David Oliver, Pinar Ozcan and Pinar Ozcan
Racing to capture the city: B2C versus P2P business models and platform growth in carsharing
Francesco Bonifacio and Ivana Pais
Platforms that create hierarchies. An institutional logics perspective in the analysis of a psychological counseling platform
Session II: Thursday, July 06, 11:00 to 12:30, Magistero – Aggiunto – 1_6A
Platform Strategies
Chair: Ivanka Visnjic
S. James Ellis, Saeed Khanagha, Rick Aalbers and Philipp Tuertscher
Platform-based incumbent entry into nascent ecosystems
Matthijs B. Punt and Maurits Valentijn Schaik
Building platforms on those that came before: An across-market analysis of legitimacy spillovers between digital platforms in the Netherlands
Katharina Gaertner, Katharina Schweitzer and Joern Hoppmann
Incumbent strategies in times of ecosystem emergence
Virginia Springer, Krithika Randhawa, Paavo Ritala and Jan Hohberger
Platform ecosystems: Uncovering ontological foundations, theoretical assumptions, and research avenues
Session III: Thursday, July 06, 14:00 to 15:30, Magistero – Aggiunto – 1_6A
Platform Governance
Chair: Stefan Häfliger
Annabelle Gawer and Martín Harracá
Two-faced governance in platform ecosystems
Yaomin Zhang and Jonatan Pinkse
Where does ‘market with community’ go? Evolutionary pathways and enabling conditions for platform hybrid governance
Christian Bruck, Alexander Engelmann, Georg Reischauer and Werner H. Hoffmann
Governance of b2b marketplaces in nascent markets
Keyvan Kashkooli
Switching roles, gaining support: Buyer inexperience, seller intent, and success in crowdfunding
Session IV: Friday, July 07, 09:00 to 10:30, Magistero – Aggiunto – 1_6A
New Questions & Contexts
Chair: Georg Reischauer
Krithika Randhawa, Virginia Springer, Marin Jovanovic, Frank Thomas Piller and Paavo Ritala
Archetypes of B2B platforms
Francesca Casalini and Liudmila Zavolokina
Do collaborative platforms create public value in public services? An explorative analysis of privately-owned public service platforms in Italy
Beatrice D’Ippolito and Marcela Miozzo
Building on the generative potential of digital technologies in organisations with a public remit
Session V: Friday, July 07, 11:00 to 12:30, Magistero – Aggiunto – 1_6A
Platform Evolution & Interconnectedness
Chair: Ivanka Visnjic
Dragos Vieru, Stefan Klein, Albert Plugge and Simon Bourdeau
Capturing the dynamics of ambidexterity in digital platform ecosystems: A social mechanisms perspective
Justien Dingelstad, Francisca Grommé, Iris Wallenburg and Francisca Grommé
The emergence of nursing platforms: a multimodal analysis of platforms’ founding practices
Robert Bauer
Faces of exchange: Digital platforms and the role of non-reciprocal and unilateral exchange
Alina Kontareva and Stephan Bohn
Understanding platform dominance: The role of financialization strategies in the evolution of the platform organizational form
Session VI: Friday, July 07, 14:00 to 15:30, Magistero – Aggiunto – 1_6A
Platform Work & Strategic Organization
Chair: Georg Reischauer
Eivor Oborn, Mona Abusurrah, Panos Constantinides and Michael Barrett
Configuring platform-enabled boundary work: Orchestrating social change with the people, for the people
Saeed Khanagha, Shahzad (Shaz) Ansari, Violina Rindova and Hakan Ozalp
Leading generational transition in B2B platform technologies: How incumbent sponsors thwart a rival platform
Alessandro Niccolò Tirapani and Bilgehan Uzunca
Coming to terms with opacity: Digital labor platforms and the regulation of algorithmic control
Session VII: Saturday, July 08, 09:00 to 10:30, Magistero – Aggiunto – 1_6A
Online Communities
Chair: Stefan Häfliger
Anjana Karumathil and Ritu Tripathi
Combating survey bots in online research: An integrative literature review of insights and strategies
Cinzia Calluso, Antonio Daood, Andrea De Angelis and Andrea De Angelis
Trust and risk mediate the relation between platforms’ functions and customers’ satisfaction: A quantitative analysis on UBER
Zoé Masson and Guy Parmentier
User experience in online innovation communities
Oliver Roßmannek, Natalie David, Carlos Sandoval, Lluis Garay, Carlos Sandoval and Lluis Garay
How platform providers become green: Antecedents of homesharing hosts’ sustainable behavior
Session VIII: Saturday, July 08, 11:00 to 12:30, Magistero – Aggiunto – 1_6A
Platforms & Sustainability
Chair: Georg Reischauer & Stefan Haefliger
Katja Maria Hydle and Hannah Schupfer
Strategizing for sustainability: Digital platform services in heavy-asset industries
Alessia Zoppelletto, Roberta Cuel, Erica Santini and Erica Santini
Enabling true sustainability through a multi-purpose platform ecosystem
Tianqi Yu
Digital technology shaped organisational practice for social enterprise: A systematic literature review
Last Slot: Plenary Discussion