Sub-theme 11: [SWG] Explaining AI in the Context of Organizations

Convenors:
Marleen Huysman, Vrije Universiteit Amsterdam, The Netherlands
Ella W. Hafermalz, Vrije Universiteit Amsterdam, The Netherlands
Reza Mousavi Baygi, Vrije Universiteit Amsterdam, The Netherlands
Session I: Thursday, July 06, 09:00 to 10:30, Magistero – Aggiunto – 0_Specchi
Explaining AI Explanations
Chair: Ella Hafermalz
Tamara Thuis, Ting Li and Eric van Heck
AI explainability explained: Four strategies for AI explanations in organizations
Discussant(s): Mario Alberto Sosa Hidalgo, Wendy Günther and Marleen Huysman
Haining Wang, Jimmy Huang and Zhewei Zhang
A framework to conceptualise AI transparency
Discussant(s): Shuai Yuan
Jörg Papenkordt, Axel-Cyrille Ngonga Ngomo and Kirsten Thommes
Are numbers or words the key to user reliance on AI? An experimental study with a learning algorithm and non-expert users
Discussant(s): Dirk Schneckenberg, Rohit Nishant, M.N. Ravishankar and Saurav Chakraborty
Frank den Hond, Christine Moser and Afshin Mehrpouya
Explainability in AI: Navigating accountability and responsibility in opening the black box of AI
Discussant(s): Mayur P. Joshi, Ning Su and Mark J. Zbaracki
Session II: Thursday, July 06, 11:00 to 12:30, Magistero – Aggiunto – 0_Specchi
Practices of Explaining AI
Chair: Reza Mousavi Baygi
Elmira van den Broek, Anne-Sophie Mayer, Tomislav Karacic and Marleen Huysman
Enacting authority in the face of opacity: How professionals manage explainability of AI decisions to clients
Discussant(s): Julie Gerlings, Arisa Shollo, Ioanna Constantiou
Claudine Bonneau, Viviane Sergi and Jeremy Aroles
Workaround practices as a method to open up the black box of AI in organizations
Discussant(s): Diana Kushnir, Brian Tjemkes and Victoria Litvinova
Anand Bhardwaj and Samer Faraj
The AI of the beholder: How explanations of AI produce AI
Discussant(s): Giulia Cappellaro and Angela Aristidou
Session III: Thursday, July 06, 14:00 to 15:30, Magistero – Aggiunto – 0_Specchi
AI in Decision-making and Problem-solving
Chair: Marleen Huysman
Domenico di Prisco, Silvia Dello Russo and Luigi Marengo
Sensemaking and AI, from making sense of the world to making sense of the black box
Discussant(s): Tamara Thuis, Ting Li and Eric van Heck
Artyom Yepremyan, Francesco Castellaneta and Bruno Cirillo
Humans-in-the-loop:Machine learning from individual experience and forecast outputs
Discussant(s): Haining Wang, Jimmy Huang and Zhewei Zhang
Henri Schildt and Jukka Luoma
Strategic sensemaking in a digitalized firm: How digital structure shaped an airline’s response to COVID-19
Discussant(s): Jörg Papenkordt, Axel-Cyrille Ngonga Ngomo and Kirsten Thommes
Somendra Narayan
Examining the impact of explainable AI on stakeholder perception in decision support systems
Discussant(s): Frank den Hond, Christine Moser and Afshin Mehrpouya
Session IV: Friday, July 07, 09:00 to 10:30, Magistero – Aggiunto – 0_Specchi
AI and Healthcare
Chair: Ella Hafermalz
Roger von Laufenberg and Vera Gallistl
Folk theories of explainability – Exploring practices of explaining and understanding AI in long-term care organizations
Discussant(s): Somendra Narayan
Angelo Gasparre and Alberto Monti
Posthuman intelligence in healthcare organizations. Exploring human and nonhuman technological encounters in medical work with A.I.
Discussant(s): Mikkel Flyverbom and Kasper Lindskow
Paola Roberta Boscolo Chio Bisto and Francesco Longo
Organizing for AI: how different hospitals re-arranged their organizational model and processes to access AI technology and expertise
Discussant(s): Alireza Ahmadsimab, Alireza Akbarzadeh and Mahsa Mirbirjandian
Veriko Ichkiti, Zhewei Zhang and Joe Nandhakumar
Exploring the interplay between AI, doctor, and patient in the healthcare context
Discussant(s): Sonja Koehne, Ali Aslan Gümüşay, Georg von Richthofen and Hendrik Send
Session V: Friday, July 07, 11:00 to 12:30, Magistero – Aggiunto – 0_Specchi
AI Design
Chair: Reza Mousavi Baygi
Mario Alberto Sosa Hidalgo, Wendy Günther and Marleen Huysman
Data science practitioners as keepers of algorithmic opacity
Discussant(s): Elmira van den Broek, Anne-Sophie Mayer, Tomislav Karacic and Marleen Huysman
Shuai Yuan
Interpretable machine learning: Recent developments and a call for interdisciplinary research
Discussant(s): Claudine Bonneau, Viviane Sergi and Jeremy Aroles
Dirk Schneckenberg, Rohit Nishant, M.N. Ravishankar and Saurav Chakraborty
Exploring the causes of frequent and severe AI failures in problem-solving: A management design perspective
Discussant(s): Damien Richard, Yann Ferguson, Didier Chabanet and David Rodriguez
Mayur Joshi, Ning Su and Mark J. Zbaracki
Custodians of rationality: Business managers, data scientists, and the work of integrating AI in decision making
Discussant(s): Anand Bhardwaj and Samer Faraj
Session VI: Friday, July 07, 14:00 to 15:30, Magistero – Aggiunto – 0_Specchi
AI Ethics
Chair: Marleen Huysman
Mikkel Flyverbom and Kasper Lindskow
Feed me better news: The ethics and politics of recommendations
Discussant(s): Christian Fieseler, Ana Alacovska, Victor Renza, Victor Andres Renza and Ana Alacovska
Alireza Ahmadsimab, Alireza Akbarzadeh and Mahsa Mirbirjandian
Explainable AI: Ethical challenges of AI development in start-ups
Discussant(s): Ella Hafermalz
Sonja Koehne, Ali Aslan Gümüşay, Georg von Richthofen and Hendrik Send
Artificial intelligence and work representation
Discussant(s): Sine Nørholm Just, Sara Dahlman, Ib Tunby Gulbrandsen, Prins Marcus Valiant Lantz, Emma Christensen, Julie Vulpius and Simon Karlin
Session VII: Saturday, July 08, 09:00 to 10:30, Magistero – Aggiunto – 0_Specchi
AI Implementation
Chair: Ella Hafermalz
Julie Gerlings, Arisa Shollo and Ioanna Constantiou
The role of xAI in human-AI collaboration: The proximity-responsibility effect
Discussant(s): Roger von Laufenberg and Vera Gallistl
Diana Kushnir, Brian Tjemkes and Victoria Litvinova
A multi-level model of AI implementation in organizations
Discussant(s): Angelo Gasparre and Alberto Monti
Angela Aristidou and Giulia Cappellaro
Explaining AI implementation in healthcare: The process of anticipatory governance
Discussant(s): Paola Roberta Boscolo Chio Bisto and Francesco Longo
Dimitrios Giannitsas, Joao Baptista and Ruonan Sun
Trust and distrust in opaque AI technologies. How the interplay between trust and distrust in AI impacts on critical decisions
Discussant(s): Veriko Ichkiti, Zhewei Zhang and Joe Nandhakumar
Session VIII: Saturday, July 08, 11:00 to 12:30, Magistero – Aggiunto – 0_Specchi
AI: Creativity and Alternative Approaches
Chair: Marleen Huysman
Christian Fieseler, Victor Andres Renza and Ana Alacovska
Artistic tinkering and creative modes of approaching opaque artificial intelligence
Discussant(s): Domenico di Prisco, Silvia Dello Russo and Luigi Marengo
Sine Nørholm Just, Sara Dahlman, Ib Gulbrandsen, Prins Marcus Valiant Lantz, Emma Christensen, Julie Vulpius and Simon N. Karlin
Strategizing algorithms as blended valuation
Discussant(s): Henri Schildt and Jukka Luoma
Damien RICHARD, Yann Ferguson, Didier Chabanet and David Rodriguez
From algorithmic explainability to the socialization of artificial intelligence. The empirical machine: an unidentified organizational object?
Discussant(s): Dimitrios Giannitsas, Joao Baptista and Ruonan Sun