Sub-Plenary 1-6

Organization Studies and Organization Theory Sub-Plenary: Theorizing in Times of Crisis, Fragmentation, and Disorder

 

Thursday, July 3, 2025, 14:00–15:30 EEST

Room:  Pierce-PC 908–909


Organizers:
Paolo Quattrone, University of Manchester, United Kingdom
Tammar B. Zilber, Hebrew University Business School, Israel
Markus A. Höllerer, UNSW Sydney, Australia
Sigrid Quack, Universität Duisburg-Essen, Germany

Chair:
Paolo Quattrone, University of Manchester, United Kingdom
 
Speakers:
Paula Jarzabkowski, University of Queensland, Australia
Michael Lounsbury, University of Alberta, Canada
Wendy K. Smith, University of Delaware, USA
Mark J. Zbaracki, Ivey Business School, Canada
 

We live in a time where order is the exception rather than the rule. Wars, civil wars and conflicts are everywhere, in the middle of Europe, the Middle East, Africa… Natural disasters – tropical storms, wildfires, flooding and earthquakes – wreak havoc on various communities. Technological disruption – first and foremost Artificial Intelligence – promises to bring about unimaginable changes to our ways of life. And in between all those global forces, mundane little dramas and disasters inflict disorder on an individual scale. We see pockets of orders, in clubs, in universities, in areas of cities, in architectural spaces, in the intimacy of our personal spaces and times. Still, these are bubbles within bubbles, ready to burst at the first pandemic, the first terrorist attack, the first fractal of a world war, the first personal crisis.

With hindsight, this has possibly always been the case, even in the self-assured rich and democratic West. Which, in fact, is not very rich – as this wealth is concentrated in the hands of few. It is also not very Western – as it is made of various cultures and people. And it is not very democratic, as we do not all count equal, with the homeless sleeping in front of the window of banks and corporations, being excluded and invisible but in plain sight on the pavements of London or New York. Democratic institutions have now shown their incapacity of assuring the functioning of democracies.
 
In contrast to this milieu, the most successful organization theories of the twentieth century are theories of order, equilibria, and institutionalization or critiques of such orders.
 
Are organization studies equipped to deal with the new normal?
 
In this sub-plenary, we asked four organizational scholars to reflect on our theoretical toolkit given recent threats – natural (Paula Jarzabkowski), technological (Mark J. Zbaracki), personal (Wendy K. Smith), and geopolitical (Michael Lounsbury). After opening remarks from the chair and the panelists, we will open the floor to a discussion with the audience.
 

Biographies

Markus A. Höllerer is Professor in Organization and Management at UNSW Sydney Business School, Australia, as well as Senior Research Fellow at WU Vienna, Austria, and IAE Business School, Argentina. His scholarly work focuses on the study of shifting institutional arrangements, social change, collective action in crisis situations, novel forms of organization and governance, digital sustainability, as well as institutions as multimodal accomplishments. Markus served as Chair of EGOS between 2017 and 2020 and is currently co-Editor-in-Chief of the EGOS journal Organization Theory. In 2022, he received the Joanne Martin Trailblazer Award of the Academy of Management OMT Division for his scholarly achievements.
 
Paula Jarzabkowski is Professor of Strategic Management at the University of Queensland, Australia, and at City St George's, University of London, United Kingdom. Her research takes a qualitative, practice theory lens to understanding how people within and across organizations address the complex problems affecting society. A Fellow of the Academy of Management, the British Academy, and the Academy of the Social Sciences in Australia, Paula publishes this work in leading journals and has also co-authored several books. Paula’s practical and policy expertise is also recognized through roles such as her membership of the OECD High-Level Advisory Board for the Financial Management of Catastrophic Risks.
 
Michael Lounsbury is a Professor, the A.F (Chip) Collins Chair, and Chair of the Strategy, Entrepreneurship and Management Department at the University of Alberta School of Business, Canada. He is also a Professor of Business Strategy & Entrepreneurship (part-time) at the Australian National University College of Business and Economics. Mike is the Series Editor of Research in the Sociology of Organizations, an Academy of Management Fellow, and has previously served at the Editorial Board of Organization Studies and as Chair of the Organization and Management Theory Division of the Academy of Management.
 
Sigrid Quack is Co-Editor-in-Chief of the EGOS journal Organization Theory. She is Senior Professor of Sociology at the Faculty of Social Sciences, Universität Duisburg-Essen, Germany. Sigrid is interested in global cooperation, transnational governance, standard-setting, intellectual property rights and creativity, and has published widely on these topics, including “A Relational Approach to NGOs in Global Politics” (2025, co-edited with M.Z. Deloffre, Oxford University Press). In 2022, she was awarded EGOS Honorary Membership.
 
Paolo Quattrone is Co-Editor-in-Chief of the EGOS journal Organization Studies. He is Professor of Accounting, Governance and Society at the Alliance Manchester Business School, United Kingdom, where he also leads the Centre for the Analysis of Investment Risk, Associate Fellow at Saïd Business School at the University of Oxford and MISUM Visiting Professor at the Stockholm School of Economics, Sweden. Paolo is the 5th recipient of the EIASM Interdisciplinary Leader Award. He is interested in how the visible and the invisible, absences, no-things, ambiguity, mystery and the unknowable affect decision making, organizing, data visualizations, governance, and the persistence of institutions.
 
Wendy K. Smith is the Dana J. Johnson Professor of Management at the Lerner College of Business and Economics, University of Delaware, USA. She earned her PhD in organizational behavior at Harvard Business School, where she began her research on paradoxes – how leaders and organizations navigate contradictory, yet interdependent demands. Her scholarship has been published in top journals and she has been recognized among the world’s most-cited researchers (Web of Science, 2019–2024), receiving the Academy of Management Review Decade Award (2021, 2024). Her book Both/And Thinking: Embracing Creative Tensions to Solve Your Toughest Problem received the 2023 Thinkers50 Breakthrough Award.
 
Mark J. Zbaracki is a Visiting Scholar in Organization and Management at the Paul Merage School of Business and an Associate Professor in Strategy at the Ivey Business School, Canada. He has studied the implementation of managerial practice in contexts such as total quality management, pricing, and artificial intelligence and his current projects examine the role of artificial intelligence in decision making and in applications of dynamic pricing. Mark has published in a range of scholarly outlets, including Administrative Science Quarterly, Organization Science, Strategic Management Journal, and Review of Economics and Statistics.
 
Tammar B. Zilber is a Professor of Organization Theory at the Hebrew University Business School in Jerusalem, Israel, and the Copenhagen Business School in Denmark. She is interested in institutional dynamics and how ways of organizing are grounded in broadly shared beliefs and understandings and reflected in words, materials, structures, and practices. Tammar uses ethnographic and qualitative methods to connect macro-level cultural ideas and understandings with micro-level thought, action and interaction by and between people in organizations, and organizational fields. Tammar serves as the Co-Editor-in-Chief of the EGOS journal Organization Studies.