Sub-theme 24: Digitalizing Strategy and Societal Challenges
Call for Papers
Advances in digital technologies (e.g., Big Data, blockchain, AI, 5G, Internet of Things, AR/VR, etc.) produce new organizational
forms (Puranam et al., 2014), change the rules of the game in many industries (Hinings et al., 2018; Yoo et al., 2012) and
inevitably affect the very processes and practices of strategy-making (Whittington et al., 2011). Moreover, digitalization
influences grand societal challenges such as privacy, employment, democracy, security, human well-being and sustainability.
These complex and global problems can be addressed by collaborative strategizing that brings together individuals, organizations
of different types, communities, and nations (George et al., 2016; Seidl & Werle, 2018).
Digitalization
affects strategy processes and practices in three different ways. First, the adoption of digital technology facilitates inclusivity,
collaborative knowledge exchange, and strategic issues identification by establishing new communication channels and practices
(Ocasio et al., 2018). Second, digitalization creates new forms of organizing, which in turn require strategizing in unconventional
organizational settings that often bring together actors from organizationally and institutionally diverse backgrounds (e.g.,
across public, policy and private divide, for-profit and non-profit, etc.). Third, advances in digital technologies often
disrupt established social, political, and economic arrangements, which trigger multiple ethical dilemmas (Xiaowei et al.,
2016). These affect not only the content of strategy, but also the processes and practices as multiple actors need to collaborate
and strategize to resolve challenges such as regulation, privacy, sustainability, and democracy. These three trends often
overlap, which creates a multifaceted phenomenon that fundamentally challenges the established perspectives on strategy process
and practice.
Digital technologies increase transparency and availability of real-time information within
and across organizational boundaries. They enhance accountability and enable information to permeate across hierarchical layers,
which makes strategic communication easier, faster and more open (Stieger et al., 2012, Dobusch et al., 2019). Large crowds
of often self-selected participants are empowered to support, oppose, and contribute to management’s decision-making (Hautz
et al., 2019, Haefliger et al., 2011). However, less research has focused on how advanced digital technologies such as AI
(von Krogh, 2018) and big data affect the role of managers across different hierarchical levels when they strategize. These
machine to human interactions that potentially radically change strategy process and practice have been scarcely studied and
conceptualized.
Digital technologies also trigger the creation of new organizational forms and meta-organizations
(Gulati et al., 2012) such as platform ecosystems (Jacobides et al., 2018), post-bureaucratic networks (Kellogg et al., 2006),
and temporary organizations (Bechky, 2006) that coordinate institutionally diverse group of actors (companies, universities
governments, regulators, general public, and other stakeholders). For example, the German Federal Government hosted a hackathon
with diverse actors to tackle the Covid-19 crisis (Gegenhuber, 2020). These post-bureaucratic ways of organizing and working
are seen to be more effective, flexible, and agile (Birkinshaw & Ridderstråle, 2015; Hamel & Zanini, 2018). But these
non-hierarchical, self-organizing, and collaboratively diverse structures bring new challenges for individuals involved in
the formulation and implementing of coherent strategies in such institutionally diverse collaborative settings (Hamel &
Zanini, 2016). Similarly, grand societal challenges triggered by digitalization will require more collaborative and open strategizing
in non-hierarchical settings. This will expose strategies and decisions to greater public scrutiny from a wider range of interests
of internal and external stakeholders, which can thereby offer a means of control and mitigating effects of contemporary corporate
power (Whittington, 2019). Such strategizing will inevitably require a fresh look into behavioural, political, discursive,
and cultural foundations of strategy processes and practices.
We envisage this sub-theme as a forum to explore
the interplay between digitalization, grand societal challenges and strategy practice. We, therefore, call for empirical or
conceptual papers addressing the call in general and following research themes particularly:
Digitally-enabled strategy processes and practices for addressing grand social challenges
Strategizing in digitally-enabled new organizational forms
Role of digital technologies and practices such as AI or big data in strategizing processes
Inter-organizational strategizing and collaborative processes of strategy formulation and implementation (characterized by organizational and institutional diversity)
The effects of inhabiting digital technologies in actors’ daily practices on underlying behavioral, political, discursive, and cultural foundations of strategy-making
Comparison of ‘traditional’ and digitally-enabled, seemingly less hierarchic approaches of digital strategy-making as well as multi-level analysis of strategizing efforts
The (un)-intended consequences of digital strategizing
References
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- Birkinshaw, J., & Ridderstråle J. (2015): “Adhocracy for an agile age.” McKinsey Quarterly, 4, 44–57.
- Dobusch, L., Dobusch, L., & Müller-Seitz, G. (2019): “Closing for the benefit of Openness? The Case of Wikimedia’s Open Strategy Process.” Organization Studies, 40 (3), 343–370.
- Gegenhuber, T. (2020): Countering Coronavirus With Open Social Innovation. Stanford Social Innovation Review, https://ssir.org/articles/entry/countering_coronavirus_with_open_social_innovation#
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- Gulati, R., Puranam, P., & Tushman, M. (2012): “Meta-organization design: Rethinking design in interorganizational and community contexts.” Strategic Management Journal, 3 3(6), 571–586.
- Haefliger, S., Monteiro, E., Foray, D., & von Krogh, G. (2011): “Social software and strategy.” Long Range Planning, 44 (5–6), 297–316.
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- Ocasio, W., Laamanen, T., & Vaara, E. (2018): “Communication and attention dynamics: An attention-based view of strategic change.” Strategic Management Journal, 39 (1), 155–167.
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- Stieger, D., Matzler, K., Chatterjee, S., & Ladstaetter-Fussenegger, F. (2012): “Democratizing strategy: How crowdsourcing can be used for strategy dialogues.” California Management Review, 54 (4), 44–69.
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- Whittington, R. (2019): Opening Strategy: Professional Strategists and Practice Change, 1960 to Today. Oxford: Oxford University Press.
- Whittington, R., Cailluet, L., & Yakis-Douglas, B. (2011): “Opening strategy: Evolution of a precarious profession.” British Journal of Management, 22 (3), 531–544.
- Xiaowei, R.L., Jianjun, Z., & Marquis, C. (2016): “Mobilization in the internet age: Internet activism and corporate response.” Academy of Management Journal, 59 (6), 2045–2068.
- Yoo, Y., Boland, R.J., Lyytinen, K., & Majchrzak, A. (2012): “Organizing for Innovation in the digitized world.” Organization Science, 23 (5), 1398–1408.